How To Send a Gift with Giftsy - Frequently Asked Questions

Giftsy utilizes advanced AI technology to provide gift suggestions and custom messages based on insights about the recipient. The user answers a few reflective questions about the person they’re buying for—such as their preferences, hobbies, or recent life events. With this information, Giftsy’s algorithm analyzes patterns and offers carefully curated options that match the recipient’s unique personality and interests.

There’s nothing to download, simply access Giftsy right here from the website. It’s easy! 

Yes! Giftsy is free to use for personalized gift recommendations and custom messages. You can explore as many options as you’d like at no cost. Giftsy is also free for ordering gifts directly off a Giftsy-inspired list. When you’re ready to elevate your gifting experience, you can enjoy premium upgrades like a custom card, gift reveal,  o-r conciergelevel service for an unforgettable gifting experience.

Giftsy’s AI uses the information you provide about the recipient—such as their likes, preferences, and any special occasions coming up—to suggest gifts that reflect their unique personality. It only takes a few minutes to set up! The more details you share, the more personalized the suggestions become. Learn more about our AI technology.

Giftsy’s AI engine is designed to continuously improve over time. As you provide feedback on the gifts you’ve chosen, the AI refines its recommendations to offer even more accurate and thoughtful options, ensuring each gift is a great fit. To ensure we continuously improve our gift suggestions for you, we actively solicit feedback on your experience and appreciate your taking the time to provide this input. The more Giftsy learns, the more thoughtful and impactful your gifting will be.

Giftsy recommends a wide variety of gifts ranging from unique and personalized items to popular products across different categories. We strive to include a mix of products, services, and experiences, in order to satisfy many possibilities and preferences. Whether you're shopping for a special milestone, birthday, anniversary, or holiday, our AI will suggest personalized gift ideas that match the recipient's personality and interests. We may earn a small commission from our affiliate partners if you choose to purchase an affiliate-sponsored gift through our links, but this doesn’t affect the price you pay. 

At Giftsy, your privacy is a top priority. We only collect the information necessary to personalize your gift recommendations, and we do not share your data with third parties other than as needed to order, process, and deliver direct gift purchases from Giftsy. We may also share limited purchasing information with our affiliate partners. For more details, please refer to our Privacy Policy.

Absolutely! Once you’ve set up a profile in the Giftsy app, you are eligible to receive automated notifications of upcoming special occasions.  That’s one of the benefits of our AI-powered gift assistant, it relieves you from the mundane tasks of planning, selecting, and scheduling gifts. As your personalized AI gift assistant, Giftsy will notify you when it's time to start thinking about the perfect gift, and even make some personalized suggestions! 

There are two ways you can purchase gifts directly through Giftsy. You can order your gift using the easy ordering links provided with each Giftsy-inspired gift.  Or, you can upgrade to the full concierge experience with and have Giftsy handle the ordering details. Please know that we may earn a small commission from our affiliate partners when you purchase a product recommended by Giftsy.

Yes! We encourage feedback to help improve our recommendations. After using Giftsy, you’ll have the option to rate the suggestions or provide input on how well the gifts matched the recipient. This feedback helps us fine-tune future recommendations so we can keep improving the gift ideas you get from Giftsy. If you would like to provide additional feedback, we would love to hear from you

While we aim to provide the best possible recommendations, we understand that preferences can be tricky. If you're not satisfied with the suggestions, you can adjust your inputs or explore more ideas through our AI by refining and updating your answers. We're always learning and improving, and your satisfaction is our primary concern. If after updating your inputs, you are still dissatisfied with the gift recommendations, please reach out to us so we can remedy your concerns.

Giftsy is currently available across the contiguous United States of America. We are planning to expand select features overseas worldwide, although the availability of specific products may depend on location. Also, some items may be region-specific based on merchant presence and deliverability.

Absolutely! Giftsy not only offers tailored gift recommendations, but our AI can also help you add a custom message and design to the gift card. It’s a meaningful touch that makes your gift stand out.

We partner with several affiliate companies which provide us commissions when gifts recommended by Giftsy are purchased. For example, AirPods from Apple found at Walmart.com